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MGTA02H3 (363)
Chapter 3

Chapter 3

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Department
Management (MGT)
Course
MGTA02H3
Professor
Chris Bovaird
Semester
Winter

Description
Chapter 3 Managing Information Systems and Communication Technology INFORMATION MANAGEMENT: AN OVERVIEW - Managers now turn to digital technology as an integral part of organizational resources and as a means of conducting everyday business. - Information manager is the manager responsible for the activities needed to generate, analyze, and disseminate information that a company needs to make good decisions. - Information management is an internal operation that arranges the firms information resources to support business performance and outcomes. Data Versus Information - Data is raw facts and figures. - Information is a meaningful, useful interpretation of data. Information Systems - Information system is an organized method of transforming data into information that can be used for decision making. - IS managers must first determine what information is needed. Then they must gather the data and apply the technology to convert data into information. They must also control the flow of information so that it goes only to those people who need it. - Information quality depends on an organizations technological resources and on the people who manage them. www.notesolution.comNEW BUSINESS TECHNOLOGIES IN THE INFORMATION AGE - Information systems assist in scheduling day-to-day vehicle trips, evaluating prospective employees, and formulating the firms business strategy. - Technology has inspired new organizational designs, innovative relationships with other organizations, and new management processes for improved competitiveness. The Expanding Scope of Information Systems - Managers soon began using IS systems not merely to solve technical problems, but to analyze management problems, especially for control purposesapplying quality- control standards to production, comparing costs against budgeted amounts, keeping records on employee absences and turnover. - Information systems are also crucial in planning. - A basic change in organizations is an increased interdependence between a companys business strategy and its IS. Electronic Business and Communications Technologies Electronic Information Technologies - EIT are IS applications based on telecommunications technologies. - EITs use networks of appliances or devices to communicate information by electronic means. - EITs enhance the performance and productivity of general business activities by performing two functions: o Providing coordination and communication within the firms o Speeding up transactions with other firms Data Communication Networks - Data communication networks are global networks that permit users to send electronic messages quickly and economically. The Internet www.notesolution.com
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