Textbook Notes (368,241)
Canada (161,733)
MGTA36H3 (62)
J Howard (57)
Chapter 1

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Department
Management (MGT)
Course
MGTA36H3
Professor
J Howard
Semester
Winter

Description
commnmeaningful exchange of infobusiness commntoday technology allows us more effective commn toolscommunicationpersonal successcommn needed for career successcommn processbarriers effective commn is audiencecentred audiencereceiver6 elements senders message channel receiver feedback contextbarrierscause misunderstandingconfusionsender sender credibilityextent in which sender perceived as trustworthy credible or authoritative personalorgns reputationlinked to knowledge barriers failure to know audiencematerial lack of empathy poor personal style poor first impressionmessage written oral nonverbal commn that sender transmitbarriers poor orgn inappropriate style tonelanguagechannelthe medium in which senderreceiver communicatesnoiseanything interfering with transmission by distorting or changing message ex physical noise poor printing poor listening
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