MGHB02H3 Chapter 1: Chapter_1
Document Summary
Organizations-social inventions for accomplishing common goals through group efforts. Social inventions: ob is essentially composed of people (present opportunities and challenges, ob is about understanding people and managing them to work effectively. Group effort: organization is based on group effort depend on interaction and coordination w/ people to accomplish goal, most work are performed by groups, temp or permanent. 2. informal groupingfriendships, informal alliances (ob is how to get ppl to practise effective teamwork) What is organizational behaviour: ob refers to attitudes and behaviour of individual and groups in organizations (about people and human nature) If behaviours can be predicted and explained, they can be managed (controlled: predicting & explaining=analysis; managing= action, classical view of bureaucracy, classical viewpoint-advocate high specialization of labour, intensive coordination, and centralized decision making. 3. detailed rules and procedures, so job gets done no matter who does it: high specialization.
