MGHB02H3 Chapter 2: Chapter 2 Notes

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N the five-factor model (ffm) of personality dimensions are: extraversion this is the extent to which a person is outgoing versus shy. Persons who score high tend to be sociable, outgoing, energetic, joyful, and assertive. High extraverts enjoy social situations; while those low on this dimension (introverts) avoid them. People with high emotional stability (low neuroticism) are self-confident and have high self-esteem. Those with lower emotional stability (high neuroticism) tend toward self-doubt and depression. They tend to be anxious, hostile, impulsive, depressed, insecure, and more prone to stress. As a result, for almost any job the performance of persons with low emotional stability is likely to suffer. Persons who score high on emotional stability are likely to have more effective interactions with co-workers and customers because they tend to be more calm and secure: agreeableness the extent to which a person is friendly and approachable. More agreeable people are warm, considerate, altruistic, friendly, sympathetic, cooperative, and eager to help others.

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