Sunday, September-13-09 Organization Behaviour Chapter 1
• High performing employees are good for profits
HOW MUCH DO YOU KNOW ABOUT ORGANIZATIONAL BEHAVIOUR?
1. Effective organizational leaders tend to possess identical personality traits. FALSE
2. Nearly all workers prefer stimulating, challenging jobs. FALSE
3. Managers have a very accurate idea about how much their peers and superiors are paid.
4. Workers have a very accurate idea about how often they are absent from work. FALSE
5. Pay is the best way to motivate most employees and improve job performance. FALSE
GOALS OF ORGANIZATIONAL BEHAVIOUR
• Main goals are predicting, explaining and managing behaviour that occurs in
o Example: The factors that predict which pay plans are most effective in
Predicting Organizational Behaviour
• Considerable interest in organizations in predicting when people will make ethical
decisions, create innovative products , or engage in sexual harassment
• Organizational behaviour provides a scientific foundation that helps improve predictions
or organizational events
Explaining Organizational Behaviour
• In general, accurate prediction precedes explanation
• A particular behaviour may have multiple causes, so explaining it is the key, not just
• A company with a turnover problem, will need to try to find an explanation for why it’s
happening before it could put effective correction into place
o This turnover problem could have many causes
• Ability to understand behaviour is a necessary prerequisite for effectively managing it
Managing Organizational Behaviour
• Management is defined as the art of getting things accomplished in organizations.
• Managers acquire, allocate and utilize physical and human resources to accomplish goals.
• Behaviour that can be predicted and explained can often be controlled and managed
• Prediction and explanation constitutes analysis, management constitutes action.
• If you act without analysis, the result is disaster