MGHB02H3 Chapter Notes -Stress Management, Ingroups And Outgroups, Role Conflict
Document Summary
Interpersonal conflict is a process that occurs when one person, group, or organizational subunit frustrates the goal attainment of another. A number of factors contribute to organizational conflict: Interdependence: group identification and intergroup bias, differences in power, status, and culture, ambiguity, scarce resources. The identification with a particular group or class of people. People develop a more positive view of their own in-group and a less positive view of the out-group. Attributing positive behaviour to your own group should contribute to your self-esteem. When individuals or subunits are mutually dependent on each other to accomplish their own goals. Interdependence necessitates interaction and implies that each party has some power over the other. Interdependence does not always lead to conflict and it can be a good basis for collaboration through mutual assistance. Power: if dependence is not mutual, but one way, the potential for conflict increases.
