MGHB02H3 Chapter Notes -Job Design, Organization Development, Learning Organization
Document Summary
Organizational changes can have a profound impact on organizational members and customers. The way that changes are implemented and managed is crucial to both organizational members and customers. All organizations face two basic sources of pressure to change: external sources and internal sources. Changes in the external and internal environment stimulate organizational change. Change entails some investment of resources and almost always requires some modification of routines and processes. The internal and external environments of various organizations will be more or less dynamic. As a result, organizations will differ in the amount of change they display. Two important points about the areas that organizations can change: Change in one area very often calls for changes in other areas. Change in most areas require serious attention be given to people changes. Necessary skills and favourable attitudes should be fostered before other changes are introduced. Change involves a sequence of organizational events or a psychological process that occurs over time.