MGHB02H3 Chapter Notes - Chapter 7: Role Conflict, Organizational Commitment, Job Performance
What is a group: group two or more people interacting independently to achieve a common goal. Informal groups groups that emerge naturally in response to the common interests of organizational members; can either help or hurt the organization. Stages of group development: typical stages of group development: forming, storming, norming, performing, and adjourning, forming group members try to orient themselves by testing the waters . What are we doing here and what is our purpose: storming conflict often emerges. Confrontation and criticism occur as members determine whether they will go along with the way the group is developing. Sorting out roles and responsibilities is often at issue here: norming resolving the issues that provoked the storming and members develop consensus. Compromise is often necessary and interdependence is recognized: performing with the social structure sorted out, the group devotes its energies toward task accomplishment.