MGHB02H3 Chapter 3: ch3b_

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12 Dec 2010

Document Summary

Person perception in human resources: perceptions play an important role in human resources in areas such as: The employment interview: structured, semi-structured, and unstructured interviews, validity of the interview improves when interviewer conduct a more structured interview. Factors threaten the validity: 1) applicants are usually motivated to present an especially favourable impression of themselves 2) interviewers have a tendency to exhibit primacy reactions: perceptual tendencies at work in interviews 1) negativity bias. interviewers tend to give less importance to positive information about the applicant. Interviews get more feedback about unsuccessful hiring thank successful hiring (why did u send me that idiot?!) 2) contracts effects sometimes occur in the interview applicants who have been interviewed earlier affect he interviewer"s perception of a current applicantcomparing. Reducing rater errors: increasing accuracy: rater error training (training people to recognize errors that could be made; ) Standardized scales that provide an indication of what good and poor performance looks like.