MGHB02H3 Chapter 11: Chapter 11 - Decision Making
11 Dec 2011
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Document Summary
Decision making the process of developing a commitment to some course of action. Well-structured problems a problem for which the existing state is clear and the desired state. Problem a perceived gap between an existing state and a desired state is clear and how to get from one state to the other is fairly obvious. Program a standardized way of solving a problem. Programmed decision making is effective as long as the program is developed rationally and conditions do not change. Ill-structured problem a problem for which the existing and desired states are unclear and the method of getting to the desired state is unknown. They are unique and recurrent, requires nonprogrammed decision making. The complete decision maker-a rational decision making model. Identify problem search for relevant information develop alternative solutions to the problem evaluate alternative solutions choose best solution implement chosen solution monitor and evaluate chosen solution.
