Personality and Learning
What is Personality?
Personality: The relatively stable set of psychological characteristics that influences the way an indi-
vidual interacts with his or her environment and how she or he feels, thinks and behaves
•Personality is determined by genetic predisposition and by long-term learning history
To predict and understand organizational behaviour, one must know something about an individual’s
personality and the setting in which he or she works
The Five-Factor Model of Personality (Five-Factor Model)
The dimensions are:
•Extraversion - the extent to which a person is outgoing versus shy. Persons who score high on
extraversion tend to be sociable, outgoing, energetic, joyful and assertive.
•Emotional stability/Neuroticism - the degree to which a person has appropriate emotional con-
trol. People with high emotional stability (low neuroticism) are self-confident
•Agreeable - the extent to which a person is friendly and approachable. Agreeable people are
warm, considerate, altruistic, friendly, sympathetic, co-operative and eager to help others.
•Conscientiousness - the degree to which a person is responsible and achievement-oriented.
These people are dependable and positively motivated, orderly, self-disciplined, hard-working
•Openness to experience - the extent to which a person thinks flexible and is receptive to new
ideas. These people tend to be ore creative and innovative.
Personality Characteristics that Influence Organizational Behaviour
Locus of Control: A set of beliefs about whether one’s behaviour is controlled mainly by internal or
external forces. High internals, believe that the opportunity to control their own behaviour resides
within themselves, versus, high externals believe that external forces determine their behaviour
February 27, 2011 9:35 PM