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Chapter 1

Chapter 1 Note

Management (MGH)
Course Code

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Chapter 1
What are organizations?
-Social inventions for accomplishing common goals through group effor t coordinated
presence of people
-Coordinated presence of people
-Organizational survival and adaptation to change are impor tant goals
-Interaction and coordination among people to accomplish goals
Organization Behaviour
-attitudes/ behaviour of people in organizations
-more effective
-external environment affect organizations
Goals – predicting + explaining + managing
Classical view
advocates a high degree of specialization of labour and coordination and
centralized decision making
Bureaucracy – Max Weber
-strict chain of command
-selection and promotion criteria based on technical competence
-detailed rules, regulations, procedures
-high specialization
-centralization power
Problem for Classical view and Bureaucracy:
-employee alienation
-limit innovation and adaptation
-resistance to change
-minimum acceptable level of perfor mance
-lose sight of overall goals
Scientific management – Fredericks Taylors system
-use research to determine optimum degree
Human Relations Movement –
adoption, more f lexible
Henry Mintzberg –
interpersonal roles – leadership, f igurehead, liaison(
 )
Infor mational roles – monitor, disseminator, spokesperson
Decisional rolesentrepreneur, disturbance handler, resource allocation, negotiator
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