Motivation persistent effort is directed toward a goal. direction quality of a person"s wok related behaviour. goals - direct their effort to the ends towards. Intrinsic motivation direct relationship between the worker and the task self-applied. Extrinsic motivation work environment external to the task applied by someone other than the person being motivate. if intrinsic outcomes and extrinsic outcomes are both highly attractive, they should contribute to motivation in an additive fashion. Performance contributes to achieving the objectives of the organization positive relationship between motivation and performance. General cognitive ability person"s basic information processing capacities and cognitive resources. Predict learning and training success as well as job performance in all kinds of jobs. Emotional intelligence individual"s ability to understand and manage his own and others" feelings and emotions. Perception of emotions integration and assimilation of emotions knowledge and understanding of emotions management of emotions.