MGHB02H3 Chapter Notes - Chapter 4: Hierarchical Organization, Minsk National Airport, Absenteeism

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Chapter 4 values, attitudes, and work behaviour (pg. This story illustrates how generational differences in values and work attitudes affect workplace behaviour. Values are broad tendency to prefer certain states of affairs over others. The preference aspect is what we consider good and bad. Values are motivational since it attracts aspects of our environment that we seek avoid the unattractive aspects. They also signal how we believe we should and should not behave. People tend to hold values structured around such factors as achievement, power, autonomy, conformity, tradition, and social welfare. We learn values through reinforcement processes reinforced by parents, teachers, and representatives of religions. These generations are distinguished by their different growing socialization experiences (e. g. baby boomers faced a vibrant economy since after the war) Value differences between generations may underlie the differential workplace assets and preferences for leadership style (e. g. fair, treat as equals, direct, motivational)

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