MGHC02H3 Chapter Notes - Chapter 1: Domain Model, Role Theory, Job Satisfaction
Document Summary
Educating the modern managers: a domain model of managerial education, competency: performance capability that distinguishes effective from ineffective managers. (mcclelland) Intrapersonal skills: traditional subject matter of psychoanalysis, three natural components, core self-esteem/ emotional security/ resiliency: Interpersonal skills: traditional subject matter of role theory (sarbin, 1954, four components: "taking the role of the other": disposition to put oneself in the place of another person, to try to anticipate how that person sees the world and what he/she expects during an interaction: accuracy in interpersonal perception: It"s a skill, not a disposition: getting it right when one tries to anticipate another person"s expectations, related to cognitive ability and social experience, bright extraverts better than dull introverts. Leadership skills: building and maintaining effective teams, five components, recruit or attract talented people to a team. Identify the talent the team actually needs: persuading people with the requisite talent to join, retain talented personnel, motivating a team.
