MGHD27H3 Chapter 11: Chapter 11
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problems a standardized way of solving a problem: i l l-structured problems a problem for which the existing and desired states are unclear and the method of getting to the desired state is unknown. generally unique in nature, complex and have never been encountered: t he compleat dec ision maker-a rat ional dec ision-mak ing before. perfect a decision strategy that is completely informed, perfectly lofical, and oriented toward economic gain: can gather info about problems and solutions w/o cost and is thus completely informed. Is perfectly logical: has only one criterion for decision making-economic gain. perceptual defence perceptual system may act to defend the perceiver against unpleasant perceptions. problem defined in terms of functional specialty they will think it"s all their fault when the cause can be found elsewhere www. notesolution. com. problem defined in terms of solution jumping to conclusions regarding the problem to a particular solution.