MGSC01H3 Chapter 11: Chapter 11 Notes

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Chapter 11 organizational structure, systems, and processes notes. Implementation levers in global firms and dynamic contexts. Summary of challenges: outline the interdependence between strategy formulation and implementation. In some cases, the iterative evolution of strategy is advantageous and desirable. Organizational culture can be one barrier to (or facilitator of) effective strategy execution and strategic change: demonstrate how to use organizational structure as a strategy implementation lever. Organizational structure exists to perform two essential functions within the organization: ensuring control and coordinating the efforts of managers and employees. As control and coordination become more difficult, firms generally modify their structure to improve control and coordination. Popular forms of organizing firm structure include the functional, divisional, matrix, and network forms. The structure chosen should be consistent with the firm s strategy. For instance, the more diversified the firm, the more the structure will need to accommodate coordination.

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