MGTA01H3 Chapter Notes - Chapter 9: Team Building, Career Development, Job Analysis

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18 Mar 2013
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Chapter 9 .ppt / 01
Laurence, Hugh
MGTA03, Lec. 03
Human Relations
o People in the firm
o What are the human relations functions?
o Job analysis
Job description
Description of the tasks
Working conditions and requirements
Tools, materials and equipment needed
Job specification
Skills, abilities required for the job
Credentials required for application
o Staffing
Once we know what the jobs are, we can look for the staff to fill them
Internal staffing find new staff from within
Employees familiar with environment
Employees are known quantity
Hiring within creates better morale
Entitlement issues for some staff
External staffing hiring new employees
Hire for existing experience
New perspectives and skills brought in
Very time consuming and expensive to gather a pool of suitable
candidates and review the applications
Difficult to assess external hires in the short time available
Selecting new hires
Application forms listing key information
Sometimes testing for skills
Interviews to assess new hires, give out information
Assessment and decisions to hire
o Staff development and evaluation
Developing human resources
Orientation
Job training
o Training through instruction
o Training on the job
Career development
o New skills required
o Team building
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Document Summary

Human relations: people in the firm, what are the human relations functions, job analysis. Once we know what the jobs are, we can look for the staff to fill them. Internal staffing find new staff from within. Very time consuming and expensive to gather a pool of suitable candidates and review the applications. Difficult to assess external hires in the short time available. Interviews to assess new hires, give out information: staff development and evaluation. Job training: training through instruction, training on the job. Career development: new skills required, team building. Period assessment of how staff are doing in the job. Gather information: from managers, from subordinates, from others working with the employee. Provided feedback to the employee: compensation and benefits. Merit plans: merit pay for skills learned, knowledge based plans pay for courses or credits obtained. Incentive work: piece work, sales commissions and bonuses, contract incentives for meeting targets. Various other benefits: gym memberships, club memberships.

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