MGTA01H3 Chapter 10: Chapter 10 Notes

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lavenderdonkey6

7 Dec 2010

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N morale the general positive or negative mental attitude of employees toward their work and workplace. N when workers are enthusiastic and happy with their jobs, the organization benefits in many ways. N motivation the set of forces that causes people to behave in certain ways. N classical theory of motivation a theory of motivation that presumes that workers are motivated almost solely by money. Frederick taylor proposed a way for both companies and workers to benefit from this widely accepted view of life in the workplace in his book the principles of scientific management. N scientific management breaking down jobs into easily repeated components, and devising more efficient tools and machines for performing them. N in essence, it was determined that almost any action on the part of management that made workers believe they were receiving special attention caused worker productivity to rise. The human resources model: theories x and y.

Related Questions

1. Which of the following is a reason that training and development are key ingredients to the competitiveness of firms? a) Rapid change e.g. technology, requires employees continually learn new skills b) The new psychological contract has created the expectation that employees invest in their own career development c) Growing reliance on teamwork creates a demand for the ability to solve problems in teams d) Diversity and globalization require that employees be able to work well with people who are different from them e) All of the choices are correct

A central characteristic of "management by objectives" is that:

A goals are set by top management and followed without question by others within the organization.

B. employees are given complete freedom to set their own goals as long as they are consistent with broad guidelines established by top management.

C. goals are set through a process involving all members of the organization.

D. it assumes that management must motivate employees since employees are incapable of motivating themselves.