MGTA01H3 Chapter Notes - Chapter 10: Job Satisfaction, Psychological Contract, Job Security

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bluealpaca238

13 Apr 2011

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MGTA01H3 Full Course Notes

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Psychological contract: the set of expectations held by an employee concerning what he or she will contribute to an organization, and what the organization will provide. If either side perceives inequity in the contract, that party may seek a change. If it is created, managed and maintained well, workers are more likely to be motivated. the employees ( inducements) in return. >employee may look for another job, employer may re. >psychological contracts has become harder to due to the changing market. Job security in todays workforce is less likely, therefore, other inducements must be made to cover up the gap. Human relations: interactions between employers and employees and their attitudes toward another. >under valued employees may perform under capabilities or leave for a better job. . Job satisfaction: the degree of employment that people derive from performing their jobs. If people enjoy their job, they are relatively satis ed. Morale: the overall attitude that employees have toward their workplace.

Related Questions

1. Which of the following is a reason that training and development are key ingredients to the competitiveness of firms? a) Rapid change e.g. technology, requires employees continually learn new skills b) The new psychological contract has created the expectation that employees invest in their own career development c) Growing reliance on teamwork creates a demand for the ability to solve problems in teams d) Diversity and globalization require that employees be able to work well with people who are different from them e) All of the choices are correct

A central characteristic of "management by objectives" is that:

A goals are set by top management and followed without question by others within the organization.

B. employees are given complete freedom to set their own goals as long as they are consistent with broad guidelines established by top management.

C. goals are set through a process involving all members of the organization.

D. it assumes that management must motivate employees since employees are incapable of motivating themselves.