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8. What term best describes the following: a set of procedures and processes for collecting, sorting, analyzing and summarizing information. a) Market research b) Marketing information system c) Exploratory research d) Market inference system
15. What do we call the responsibility of identifying the numbers and types of employees the organization will require to meet its objectives? a) Human capital allocation b) Workforce planning c) High-performance planning d) Performance management e) None of the above
