MGTA02H3 Chapter 2: chapter 2 notes

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16 Dec 2010
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MGTA02H3 Full Course Notes
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MGTA02H3 Full Course Notes
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N when that happens, increase in 1 person"s wealth comes only at expense of others with whom he or she shares economic system. Tqm in today"s competitive markets demands unending and continuous improvement of products, after-sales services, and all of the company"s internal processes, such as accounting, delivery, billing, and information flow. N process starts with statement of benefits envisioned for customers and company and then flows logically through next 5 steps: www. notesolution. com. Identify the business activity that will be changed: evaluate information and human resources to see if they can meet the requirements for change, diagnose the current process to identify its strengths and weaknesses, create the new process design. N supply chain flow of information, materials, and services that starts with raw materials suppliers and continues through other stages in the operations process until the product reaches the end customer.

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