Department
Management (MGT)Course Code
MGTA36H3Professor
J HowardChapter
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Chapter 14: Getting Your Audience Involved
•Ask the audience questions
•Get the audience to react or respond – ask question & request a show of hands
•Tell the audience a story
•Use interactive activities – turn to your neighbor & shake hands, look at the person
behind you
•Have the audience participate in your presentation – have audience play games, do
puzzles, play roles
•Use visual aids – ask question (related to the visual)
•Have the audience f ill in the blanks – refer to pages in handouts & fill in the blanks you
have left
•Form small groups – have them work together on a brief activity
•Use people’s names – makes them feel more involved, in small groups – talk directly to
them
•Make direct eye contact – if they look away, don’t look at them again. Different
etiquette.
•Move closer to the audience
Why Isn’t Anyone Listening?
•An unexpected disturbance in the room, or just outside – make a joke to smooth
things over, or just wait for the noise to end, politely let them know they can leave the
room (crying baby)
•Movement in the room – ignore & continue, use humour if comfor table, if people leave
– end early
•Your memory fails – continue as if nothing happened, if it’s obvious – make a joke
•A photographer is trying to take a picture of you – hold a pose for a few seconds
•There’s a heckler in the audience – do not respond to taunts, sit down & resume when
incident is over
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