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PSYB10H3 (700)
Chapter 4

PSYB10 Chapter 4 (p.91-96)

Course Code
Elizabeth Page- Gould

of 2
Chapter 4
(pg 91-96)
Non verbal Communication
-How people communicate intentionally or unintentionally, without words
nonverbal cues include facial expressions, tone of voice, gestures, body position,
movement, use of touch and eye gaze.
-The help express our emotions, attitudes and their personality.
-People automatically mimic other people’s expressions (ex. Happiness, sad, angry, etc)
These effects are especially pronounced when we like the other person or
consider him or her to be a member of a group.
Tendency to mimic other people may reflect empathy- the capacity to feel
what someone else’s is feeling.
-Use facial electromyography to cords movement of facial muscles.
Nonverbal contradiction-
-Sarcasm Ex “I am so happy for you!!”
-major method of nonverbal communication is through facial expressions.
-Darwin believed that the primary emotions conveyed by the face are universal- the idea
that all human beings everywhere encode (to express or emit nonverbal behaviour,
such as smiling or patting someone on the back- in the same way) and all human
beings can decode (interpret the meaning of the nonverbal behaviour other people
The six major emotions:
1) anger
2) happiness
3) surprise
4) fear
5) disgust
6) sadness
Why is decoding sometimes inaccurate:
1) Affect blend
-A facial expression in which one part of the face is registering one emotion and
another part of the face is registering a different emotion.
2) At time, people try to appear less emotional than they are so that no one will know
how you really feel by suppressing your emotional response. Example if someone hurt
your feelings, you try not to show that on your face. Suppressing emotions can increase
blood pressure, and can report more negative emotions.
3) The influence of culture on the display of emotions
Display rules
-Are particular to each culture and dictate what kind of expression people are
supposed to show.
-Ex men cannot grieve or cry In North American culture, but it’s acceptable for
women to grieve or cry.