Chapter 5 - Brym

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Published on 27 Apr 2011
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SOCIAL INTERACTION
What is social interaction?
-Involves people communicating face to face or via computer and acting and
reacting in relation to other people.
-Structured around norms, role, and statuses
The Structure of Social Interaction
Status
Status: a recognized social position an individual can occupy. (Flight attendants)
Status Set: the entire ensemble of statuses occupied by a person. (Flight attendant, wife
and mother)
Ascribed Status: an involuntary status. (Daughter)
Achieved Status: an involuntary status. (Flight attendant)
Master Status: his or her overriding public identity. Status that is most influential in
shaping a persons life at a given time.
Roles
Roles: Sets of expected behaviours
Role Set: a cluster of roles attached to a single status.
Norms
Norma: generally accepted ways of doing things
Case Study: Stewardess and Their Clientele
-Ellen Church hired by Boeing air transport; worlds first stewardess.
-Wore her white robes which identified her natural role
-Main role was to reassure apprehensive flyers were in safe hands
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-The revolution in the role of the stewardess was signalled by first series of radical
uniform changes
-Braniff Int. Airways hired a fashion designer to change the style of stewardess
-Everyone wanted fly Braniff due to the style of stewardesss
-All the other airlines followed
-Advertising reflected the new expectations surrounding the stewardesses roles
-Movies, books, ads, etc, solidified the stewardesss roles as sex objects.
Role Conflict & Role Strain
Role Conflict: occurs when two or more statuses held at the same time place contradictory role
demands on a person. (Being a mother and a stewardess)
Role Strain: occurs when incompatible role demands are placed on a person in a single status.
(Being suggestive and polite while warding off impolite, unwanted and crude overtures.)
What Shapes Social Interaction?
-Outcomes of our emotions
-Interact differently with people depending on whether they love us, hate us, make
us angry/happy, etc
-Norms, roles and statuses require a sort of “social cement to prevent from falling
apart and to turn them into a durable social structure.
-Three main ways of maintaining social interaction and thereby cementing social
structures and society as a whole: by means of DOMINATION, COMPETITION
and COOPERATION.
The Sociology of Emotions
Laughter and Humour
-Speakers laugh more than listeners
-Women laugh more than men in everyday conversations
-Biggest discrepancy is when the women is a speaker and the listener is a man
-Even when the man speaks, the woman is more likely to laugh more than the man
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Document Summary

Involves people communicating face to face or via computer and acting and reacting in relation to other people. Status: a recognized social position an individual can occupy. (flight attendants) Status set: the entire ensemble of statuses occupied by a person. (flight attendant, wife and mother) Master status: his or her overriding public identity. Status that is most influential in shaping a person"s life at a given time. Role set: a cluster of roles attached to a single status. Ellen church hired by boeing air transport; worlds first stewardess. Wore her white robes which identified her natural role. Main role was to reassure apprehensive flyers were in safe hands www. notesolution. com. The revolution in the role of the stewardess was signalled by first series of radical uniform changes. Airways hired a fashion designer to change the style of stewardess. Everyone wanted fly braniff due to the style of stewardess"s. Advertising reflected the new expectations surrounding the stewardesses roles.

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