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Chapter 1

IRE260H1 Chapter Notes - Chapter 1: Positive Psychological Capital, Absenteeism, Politicking With Larry King

Employment Relations, Centre for Industrial Relations and Human Resources
Course Code
Hua Wang

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Sept 12th, 2016
Week 1 Reading – Chapter 1
-Organizational behaviour and management; pages 4-26
What are organizations?
Organizations are social inventions for accomplishing common goals through group effort.
- Coordinated presence of people, not necessarily things
oOrganizations are social inventions
oMany organizations may have very little physical capital such as service organizations
(consulting firms) or production organizations… but they still have people – people who
present both opportunities and challenges
-Field of organizational behaviour is about understanding people and managing them to work
Goal Accomplishment
- All organizations have goals
-In order to survive and adapt in an organization, people have to:
oBe motivated to join and remain in the organization;
oCarry out their basic work reliably, in terms of productivity, quality, and service
oBe willing to continuously learn and upgrade their knowledge and skills
oBe flexible and innovative
Fosters adaptation to change (important for contemporary organizations)
Group effort
- Organizations depend on interactions and coordination among people to accomplish their goals
- Both intellectual and physical work are performed by groups , permanent work teams or short-term
- Informal alliances
oQuality of alliances and contact can have a strong impact on goal achievement
-The field of organizational behaviour is concerned with how to get people to practise effective
What is Organizational Behaviour?
Organizational behaviour is the attitudes and behaviours of individuals and groups in organizations
- Those who study organizational behaviour are interested in attitudes
- Human resources management: Programs, practices, and systems to acquire, develop, motivate, and
retain employees in organizations
oRequirement and selection, compensation, training and development
-“What are the factors that make an organization successful and a great place to work?”
Why Study Organizational Behaviour?
- It is interesting because it’s about people and human nature
oOrganization culture, employee attitudes and behaviour, sources of motivation
- Understanding organizational behaviour will make us more effective managers, employees and
Organizational behaviour makes a difference
- Today, the main factor that differentiates organizations is their workforce and human capital
oStrongly related to and a key determinant of firm performance
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oOrganizational effectiveness are increasingly related to the management of human capital
and organizational behaviour
How much do you know about Organizational Behaviour?
Organizational behaviour myths
- Effective organizational leaders tend to possess identical personality traits
- Nearly all workers prefer stimulating, challenging jobs
- Managers have a very accurate idea about how much their peers and superiors are paid
- Workers have a very accurate idea about how often they are absent from work
- Pay is the best way to motivate more employees and improve job performance
Goals of Organizational Behaviour
- Predicting organizational behaviour
- Explaining organizational behaviour
oInterested in determining why people are less motivated, satisfied, or prone to resign
- Managing organizational behaviour
oManagement: The art of getting things accomplished in organizations through others
If behaviour can be predicted and explained, it can often be managed
oEvidence-based Management: Translating principles based on the best scientific evidence
into organizational practices
Make decisions based on best scientific evidence instead by personal experience
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