RSM100Y1 Chapter 8: RSM100Y1Y Chapter 8.docx

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Human resource management: the function of attracting, developing, and retaining employees who can perform the activities needed to meet organizational objectives. Objectives: providing qualified, well-trained employees for the organization, maximizing employee effectiveness in the organization, satisfying individual employee needs through monetary compensation, benefits, opportunities to advance, and job satisfaction. Selecting and hiring employees: drug test, employment test, language. On the job training: perform tasks under the guidance of experienced employees, apprenticeship training assistant to a trained worker. Classroom and computer-based training: lectures, conferences, workshops, seminars, cbt: lower cost, consistent presentations, anywhere anytime. Management development: improve the skills and broaden the knowledge of current or future managers and executives. Performance appraisals evaluation of and feedback on an employee"s job performance. Take place in the form of a two-way conversation. 360 degree performance review 8-12 people, as many different feedback as possible. Compensation the amount employees are paid in money and benefits. Highly charged issues faced by hr managers.

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