RSM260H1 Chapter Notes - Chapter 1: Social Loafing, Baby Boomers, Corporate Social Responsibility
26 Jan 2013
School
Department
Course
Professor
Document Summary
Social inventions for accomplishing common goals; group effort: people, not necessarily things, need to understand people, manage effectively. Common goals reason: how to survive, adapt to change. Group effort: how to get people to work together. Organizational behaviour: attitudes (act) and behaviours (how they feel, think) of individuals & groups in organizations, goals. Manage how to get things done in organizations: how external events affect, how to motivate, how to win negotiations, finding best decisions, how to implement. Fun facts: leaders have different personalities, people prefer routine jobs, managers not well informed of pay, workers underestimate absenteeism, pay is not always most effective. Classical view: high specialization of labour, intensive coordination, and centralized decision making. Scientific management (frederick taylor): determine optimum degree of specialization; standardization of work tasks (written instructions) Bureaucracy (max weber): an ideal type of organization: strict chain of command, detailed rules, high specialization, centralized power, selection, promotion based on technical skills (not favouritism)
