RSM260 CH7 Notes.docx

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Department
Rotman Commerce
Course
RSM260H1
Professor
Christianson
Semester
Winter

Description
Chapter 7 Groups and Teamwork Formal work groups: established by or to facilitate achievement of goals Informal work group: emerge naturally in response to commin interest of org members; Forming – orient themselves Storming – conflict, roles and responsibility Norming – resolve issues Performing – task accomplishment Adjourning – emotional support at end Process Losses: group performance difficulties stemming from the problems of motivating and coordinating larger groups Dres
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