RSM260H1 Chapter Notes -Informal Sector
Document Summary
Formal work groups: established by or to facilitate achievement of goals. Informal work group: emerge naturally in response to commin interest of org members; Process losses: group performance difficulties stemming from the problems of motivating and coordinating larger groups. Reward allocation norms pay, promotion, informal favours. Equity reward inputs such as effort. Equally- reward equally reciprocity reward the way they reward you social responsibility reward those who need it. Performance norms appropriate performance level (sales target), when to take break.