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Textbook Notes for Michael Szlachta

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UTSGRSM100Y1Michael SzlachtaFall

CHAPTER 6-Managing the Business Enterprise

OC1656 Page
4 Aug 2010
66
Work of managers: developing strategic and tactical plans, analyze competition, plan, organize, direct and control daily operations. Principles of mana
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UTSGRSM100Y1Michael SzlachtaFall

RSM100Y1 Chapter Notes - Chapter 10: Job Satisfaction, Flextime, Rein

OC1656 Page
4 Aug 2010
40
Psychological contract is similar to a legal contract. It is the set of expectations held by an employee concerning what he/she will contribue to an or
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UTSGRSM100Y1Michael SzlachtaWinter

CHAPTER 16-Developing and Promoting Goods and Services

OC1659 Page
4 Aug 2010
46
Chapter 16: developing and promoting goods and services. Cannot focus on one element of the marketing mix without having to deal with the other marketi
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UTSGRSM100Y1Michael SzlachtaFall

CHAPTER 9-Understanding Labour-Management Relations

OC1656 Page
4 Aug 2010
43
Labour union = group of individuals working together to achieve job related goals (ie higher pay, shorter hours, job security, more benefits, better wo
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UTSGRSM100Y1Michael SzlachtaWinter

RSM100Y1 Chapter Notes - Chapter 3: Free Trade, Canada Labour Code, Vertical Integration

OC533420 Page
16 Feb 2011
56
Chapter 3 j conducting business ethically and responsibility. Ethics are beliefs on what is right and wrong or good and bad. Ethical behaviour is behav
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UTSGRSM100Y1Michael SzlachtaWinter

CHAPTER 17-Pricing and Distributing Goods and Services

OC1658 Page
4 Aug 2010
39
Chapter 17: pricing and distributing goods and services. Looking at the 57. 0,3/ 5,. 041 marketing mix. Influences consumer demand and company
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UTSGRSM100Y1Michael SzlachtaWinter

CHAPTER 20-Financial Decisions and Risk Management

OC1655 Page
4 Aug 2010
33
Role of the financial manager - production manager must plan and control output of goods and services; marketing manager must plan and control developm
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UTSGRSM100Y1Michael SzlachtaWinter

CHAPTER 19-Securities and Investments

OC1657 Page
4 Aug 2010
23
Securities = stocks and bonds because they represent a secured or asset based claim on the part of investors. People who hold stocks/bonds have a stake
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UTSGRSM100Y1Michael SzlachtaFall

CHAPTER 7-What is Organizational Structure

OC1654 Page
4 Aug 2010
33
All components of an organization have distinct purposes but they must work in harmony together. How components look and fit together varies from compa
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UTSGRSM100Y1Michael SzlachtaFall

CHAPTER 8-Managing Human Resources

OC1658 Page
4 Aug 2010
42
Hr management (hrm) is a set of organizational activities directed at attracting, developing and maintaining an effective work force. Newfound importan
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UTSGRSM100Y1Michael SzlachtaFall

Chapter 11-Producing Goods and Services

OC1657 Page
4 Aug 2010
32
Service operations are production activities that yield tangible and intangible service products (ie entertainment, transportation, education and food
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UTSGRSM100Y1Michael SzlachtaWinter

CHAPTER 15-Understanding Marketing Processes and Consumer Behaviour

OC1659 Page
4 Aug 2010
26
It is the process of planning and executing the conception, pricing, promotion and distribution of ideas, goods and services to create exchanges that s
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