Textbook Notes for Stojanovic Dragan

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UTSGRSM100Y1Stojanovic DraganWinter

chapter 11

OC2803212 Page
23 Jan 2012
20
Chapter 11: producing goods and services y service operations: production activities that yield tangible and intangible service products, i. e. enterta
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UTSGRSM100Y1Stojanovic DraganWinter

chapter 12

OC280328 Page
23 Jan 2012
19
Labour unions need to take it into account in negotiating contracts since highly productive industries can give raises more easily than less productive
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UTSGRSM100Y1Stojanovic DraganFall

chapter 4

OC2803216 Page
8 Feb 2012
40
Labour force survey uses information from individuals to make estimates of employment and unemployment levels y. In some large companies, new ideas are
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UTSGRSM100Y1Stojanovic DraganWinter

Chapter 6

OC280328 Page
23 Jan 2012
25
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UTSGRSM100Y1Stojanovic DraganWinter

chapter 14

OC2803210 Page
23 Jan 2012
16
 business managers use accounting information to set goals, develop plans, set budgets, and evaluate future prospects.  employees and unions use acco
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UTSGRSM100Y1Stojanovic DraganWinter

Chapter 19 notes.docx

OC280328 Page
24 Mar 2012
17
Stocks and bonds are known as securities because they represent secured, or asset-based, claims on the part of the investors. Stockholders have claims
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UTSGRSM100Y1Stojanovic DraganFall

chapter 1

OC280329 Page
8 Feb 2012
15
 business: an organization that seeks to earn profits by providing goods and services.  profit: what remains (if anything) after a business expenses
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UTSGRSM100Y1Stojanovic DraganFall

chapter 2

OC2803211 Page
8 Feb 2012
25
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UTSGRSM100Y1Stojanovic DraganWinter

chapter 5

OC280329 Page
8 Feb 2012
25
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UTSGRSM100Y1Stojanovic DraganWinter

chapter 13

OC280329 Page
23 Jan 2012
21
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UTSGRSM100Y1Stojanovic DraganWinter

chapter 15

OC2803210 Page
23 Jan 2012
15
 time utility: makes products available when consumers want them (christmas stuff)  place utility: makes products available where customers can conve
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UTSGRSM100Y1Stojanovic DraganWinter

Chapter 20 notes.docx

OC280327 Page
24 Mar 2012
23
Production managers = planning and controlling the output of goods and services. Marketing managers = plan and control the development and marketing of
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