RSM100Y1 Chapter Notes - Chapter 6: Departmentalization, Rein, Decision-Making
Document Summary
Management is the process of achieving organizations goals through people and other resources. There are three levels of management : top level, middles level and supervisory level. Top level management is responsible for long range plans and they set a direction for the company. Middle management is the second level of management which includes general managers, plant managers and division managers. They focus their attention on specific operations, products or customer groups. They develop plans or procedures to carry out the firms strategic plan. Supervisory management: is the lowest level of management these managers assign jobs to non-managerial employees and aasess their performance. Technical skills is the knowledge and technical know how of how to perform the job. Human skills is the interpersonal skills that helps managers to work with employees. It must be flexible and must involve managers of all levels. Organization is the process of blending human and material resources through a formal structure of tasks and authority.
