Textbook Notes (280,000)
CA (160,000)
UTSG (10,000)
RSM100Y1 (400)
Chapter

RSM100Y1 Chapter Notes -Instructional Design, Value Proposition, Formal System


Department
Rotman Commerce
Course Code
RSM100Y1
Professor
Yu Wang

This preview shows pages 1-3. to view the full 24 pages of the document.
CHAPTER 2: LEGAL CONTEXT FOR HRM
Direct Discrimination: Policies or practices that clearly make a distinction based on a
prohibited ground.
Indirect Discrimination: When policies or practices appear neutral but have an adverse effect
on the basis of prohibited ground.
Adverse Impact: when selection rate for a particular group is lower than that for the relevant
comparison group
1977, Canadian Human Rights Act protects from discrimination based on prohibited grounds
ALL INDIVIDUALS HAVE AN EQUAL CHANCE OF BEING HIRED, KEEP A JOB,
GET PROMOTION, OR RECEIVE OTHER WORK BENEFITS REGARDLESS OF
PERSONAL CHARACTERISTICS INCLUDING:
-Race / Colour
-National / Ethnic Background
-Religion
-Sexual Orientation
-Age
-Marital Status
-Sex
-Family Status
-Physical or Mental Disability
-Pardoned Conviction
1982, Charter of Rights and Freedoms first constitutional recognition of right to equality
-equality of men and women
-aboriginal ppls rights
-seek employment anywhere in Canada
-use either official language
1986, Employment Equity Act eliminated employment barriers for
-Women
-Visible minorities
-Arboriginal ppl
-Persons with disabilities
1988, Official Languages Act
2004, Personal information Protection and Electronic Documents Act (PIPEDA) Safeguard
employee privacy by saying how companies can collect, use, and disclose information about
individuals.
www.notesolution.com

Only pages 1-3 are available for preview. Some parts have been intentionally blurred.

Employment Standards Legislation: minimum standards employees receive
Canadian Human Rights Commission (CHRC) provides individuals under federal legislation
the right to resolve complains of discrimination.
most cited complaint: disability (wide range: drugs/alcohol/ physical/ mental/ learning
related/ sensory, etc)
Bona Fide Occupational Requirement (BFOR) necessary requirement for performing a job
Duty to Accommodate: Employer’s duty to consider how an employee’s characteristics such as
disability, religion, or sex can be accommodated and to take action so the employee can perform
the job.
extends to the point of undue hardship: the very survival of the business would be
threatened or essentially changed:
ofinancial cost
ocurrent collective agreement
olowered moral on other employees
oflexibility of the work force/facilities
osufficient risk
Sexual Harassment
-Unwelcome advances, requests for sexual favours, and other verbal or physical conduct
of a sexual nature in the work environment.
-Examples:
oQuestion/discussion about a person’s sexual life
oComments about sexual attractiveness
oContinuing to ask for date after being refused
oSexually suggestive notes
oTelling a woman she should not be performing a certain job
-Quid Pro Quo Harassment: a person makes a benefit/punishment contingent on an
employee’s submitting to/rejecting sexual advances.
-Hostile Work environment: when unwelcome sexual conduct make it difficult for a
person of a particular sex to work
odirty jokes, vulgar slang, nude pictures, personal ridicule
oCourts use a Reasonable Person Test
Workplace bullying is illegal in Quebec encompasses physical harm, rudeness, gossip,
yelling, calling home w work demands, etc.
www.notesolution.com

Only pages 1-3 are available for preview. Some parts have been intentionally blurred.

CHAPTER 4: ANALYZING WORK & DESIGNING JOBS
Work Flow design : analyzes the tasks necessary for production of product or service
output of process : What is provided
activities involved
inputs
raw inputs
equipment
Human Resources
JOB ANALYSIS: process of getting detailed information about jobs by determining tasks,
duties and responsibilities.
Important for:
owork redesign
oworkforce planning
oselection
otraining
operformance appraisal
ojob evaluation
Work Oriented Job Analysis: focused on work results and listings of various tasks
performed to achieve them
Worker Oriented Job Analysis: focused on overall elements of the job and list visual,
interpersonal, sensory, intellectual and physical requirements
Gather information through:
Interviews
Direct observation (job shadow)
disadvantage: may alter behaviour
Structured questionnaires
preset questions
has to be easy to read / understand
Position analysis Question (PAQ)
focus on overall job behaviours
advantages: valid, reliable, easy to use, cost effective
disadvantages: worker oriented, difficult to read and understand
Task inventory
work oriented surveys that break down tasks into their
component tasks
Functional Job Analysis:
what employee does& the outcome of that action
difference between what is done, and what is accomplished
Worker traits inventory
Threshold traits analysis system
www.notesolution.com
You're Reading a Preview

Unlock to view full version