RSM100Y1 Chapter Notes - Chapter 7: Chief Executive Officer, Strategic Planning, Swot Analysis

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1 Dec 2014
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Chapter 7: management, leadership, and the internal organization. Management: process of achieving organizational goals through people and other resources. > chief executive officer (ceo), chief financial officer (cfo), executive vice-president. > develop long-range plans, introduces new products, purchases companies, enters new markets. > general managers, plant managers, division managers, branch managers. > carries out firm"s strategic plans, budget for product development, improve training, day-to- day operations. > assign jobs to non-managerial employees and assess performance, motivating workers. > technical skills: manager"s ability to understand and use techniques, knowledge, tools, and equipment of a specific department. > human skills: interpersonal skills that help managers to work effectively with people. > communicating with, motivating, and leading employees to complete tasks. > conceptual skills: helps manager to see organization as a single unit and understand how each part of the overall organization interacts with other parts. > looking forward to future events and conditions and deciding on course of action for achieving goals.

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