RSM100Y1 Chapter Notes - Chapter 6: Strategic Management, Firstline, Time Management
Document Summary
Corporate culture: the shared experiences, values, norms, and ethical stance that characterize an org. Managers can use that knowledge to be more effective in leading and motivating employees. All perform the same basic fxn"s, are responsible for many of the same tasks, and have many of the same responsibilites. All plan, organize, direct, and cotrol day-to-day operations. Management process: management = process of planning, organizing, leading, and controlling (interrelated) an enterprise"s financial, physical, human, and info resources to achieve the organization"s goals of supplying various products /services, distinction b/w management efficiency and management effectiveness. Efficiency: achieving the greatest level of output w/ a given amt. of input. Effectiveness: achieving the organizational goals that have been set: planning. Planning: process of determining the firm"s goals and developing a strategy for achieving them. Step 1: set up goals (indicate what results are desired) for the org. Step 2: managers identify whether a gap exists b/w the company"s desire and actual position.
