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SOC102H1 Chapter Notes -Public Administration, Workplace Violence, Medicaid

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‘Suck it up buttercup’: A culture of acceptable workplace violence in group homes
-Reuben N. Roth
Workplace violence- act in which employee is abused, threatened, intimidated during
course of/result of employment -can include psychological injuries (harassment, verbal
National stats- violence in Canadian workplaces may be on the rise, 4164 lost time in-
juries (1996) to 5227 (2004)
Simonwitz- workplace violence is major problem in US but most steps taken are after
the fact, punitive and poorly aimed at reducing workplace violence
Type II Violence - an act of violence directed at staff by a client, customer or patient -
occurs on a daily basis. Risks are higher for nurses, less experienced female workers,
workers in frequent and close contact with patients/residents
Montgomery and Kelloway- most frequent froms of workplace violence include hitting,
kicking, biting
-Canadian workers (maybe are subject) tend to report work related assaults more than
US workers (ILO)
-the latter explanation: Canadians have more unions to protect them
Violence in the Ontario Community Care Group Home Sector
Population studied: 130 support/maintenance workers at 5 group homes for disabled
Data collected was confidential, anonymous
Of 76 workers who responded, 90% subjected to act of workplace violence
-high frequency of violence
Questions were formulated to gauge intensity/impact and to make relationships with re-
spondent’s sex, age, job category, shifts worked
-pattern of significant relationships was apparent for 4pm-midnight shift
-those who worked this shift- higher than expected intensity of violence,
those who didn’t- lower than expected intensity
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