SOC102H1 Chapter Notes -Public Administration, Workplace Violence, Medicaid

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Suck it up buttercup": a culture of acceptable workplace violence in group homes. Workplace violence- act in which employee is abused, threatened, intimidated during course of/result of employment -can include psychological injuries (harassment, verbal abuse) National stats- violence in canadian workplaces may be on the rise, 4164 lost time in- juries (1996) to 5227 (2004) Simonwitz- workplace violence is major problem in us but most steps taken are after the fact, punitive and poorly aimed at reducing workplace violence. Type ii violence - an act of violence directed at staff by a client, customer or patient - occurs on a daily basis. Risks are higher for nurses, less experienced female workers, workers in frequent and close contact with patients/residents. Montgomery and kelloway- most frequent froms of workplace violence include hitting, kicking, biting. Canadian workers (maybe are subject) tend to report work related assaults more than. Us workers (ilo) the latter explanation: canadians have more unions to protect them.

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