STEN 1000 Chapter Notes - Chapter 11: Elton Mayo, Goal Setting, Abraham Maslow
16 May 2013
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Explain the differences between herzberg"s motivators and hygiene factors: relate job enrichment to herzberg"s motivating factors, briefly describe the managerial attitudes behind theories x and y. Learning objective #1: relate the significance of taylor"s scientific management and the hawthorne studies to management: human efficiency engineer frederick taylor was one of the first people to study management. In these studies, elton mayo found that human factors such as feelings of involvement and participation led to greater productivity gains than did physical changes in the workplace. Learning objective #2: identify the levels of maslow"s hierarchy of needs, and relate their importance to employee motivation: abraham maslow studied basic human motivation and found that motivation was based on needs. Learning objective #3: distinguish between motivators & hygiene factors identified by herzberg. Frederick herzberg found that some factors are motivators and other are hygiene (or maintenance) factors. Learning objective #4: explain how job enrichment affects employee motivation and performance.
