Business Administration 2295F/G Chapter Notes - Chapter 1: Employee Engagement, Corporate Social Responsibility, Absenteeism

• School: Western University
• Department: Business Administration
• Course: Business Administration 2295F/G
• Professor: Prof

Document Summary

1. 2 explain concept of ob and describe goals of ob. 1. 3 define management and describe what managers do to accomplish goals. 1. 4 classical viewpoint of mgmt vs. hr movement. 1. 6 role of managers (activities, agendas, thought process) 1. 7 describe societal & global trends shaping contemporary mgmt. concerns. 1. 1 define organizations social inventions for accomplishing common goals through grp efforts. [a] understanding ppl and making them work efficiently, effectively together. [b] how org can survive & adapt to changes do reliable work (productivity, quality, service) continuously learning to upgrade knowledge, skill flexible, innovative. [c] how to get ppl to practice effective teamwork: motivated to join & remain. Informal groups (friendships, allies: communication, morale has strong impact on goal achievement. Discipline: attitudes & behavior of indiv, groups in an org => insight to effective mgmt. How committed they feel to goals of org. How supportive in promo of women, minorities into mgmt. positions. Behaviors (cooperation, conflict, innovation, resignation, ethical lapses.