Computer Science 1032A/B Chapter Notes - Chapter 7: Enterprise Resource Planning, Process Design, Production Planning

• School: Western University
• Department: Computer Science
• Course: Computer Science 1032A/B
• Professor: Diane Goldstein

Document Summary

Is can impact competitive advantage by making the primary and support activities in an organization more productive than those of competitors. Calculation system is the very first information system. The goal of this system was to relieve workers of tedious, repetitive calculations. Functional system is the second era of is. The goal of this system was to facilitate the work of a single department or function. The problem with functional applications is their isolation. Functional applications are sometimes called islands of automation because they work independently of one another. = cannot produce productivity and efficiency necessary for many businesses. In the third era, systems were designed to integrate activities in an entire business process. Because those activities cross departmental boundaries, such systems are sometimes called cross-departmental or cross-functional systems. Because they support complete business processes, they are also called process- based systems.