Kinesiology 1088A/B Chapter Notes -Interpersonal Communication
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5 Oct 2014
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The communication process: channel through which message is transmitted to the receiver, decoding of the message by the receiver. Internal response by the receiver of the message: decision to send message about something, encoding of the message by the sender. Inform/instruct: motivate/psych up, problem solve/deal with conflict. Non-verbal: important part of interpersonal communication and comprises 50% of all communication. Sometimes the message may not be received by the person(s) intended, or can get distorted and therefore not transmitted. Therefore, it is important to know how to effectively send a message. 50%-70% of all communication: tend to believe more than verbal, physical appearance first impression. Body language posture, gestures, body, position (space: touching (various forms, facial expressions, voice characteristics (pitch, tempo, volume, rhythm, and articulation) Receiving messages: active listening, a process focusing on content, intent, and feelings, attend to ideas, acknowledge comment, give responses feedback, non-verbal (head nod, eye contact etc. , paraphrasing.
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