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Western University
Management and Organizational Studies
Management and Organizational Studies 1021A/B
James O' Brien

CHAPTER 1CHALLENGES OF HRM Human resources management HRMan integrated set of processes programs and systems in an organization that focuses on the effective deployment and development of its employees HRM Processes and Activities 1 Organizational work and job designdetermining what tasks need to be done in what order with what skills and how individual tasks fit together in work units 2 Planningensure people in organization are the right people with the right skills at the right time in the right place 3 Recruitment and selectionsourcing attracting and hiring people with necessary skills and background4 Training and Developmentprovides resources to assist employees in developing the necessary knowledge and skills to do their job today and in the future 5 Performance managementensure there are appropriate mechanisms in place to provide feedback to employees on a regular basis 6 Compensation pay and benefitsdeveloping and administering pay and benefits programs that will attract and retain employees 7 Occupational health and safetyensure safety and health of employees are maintained 8 Employee and labour relationsensure positive and constructive relations between employees and their supervisors or managers andor union representativesSome emerging areas of HR are 1 organizational development and learning 2 highperformance work groups or teams 3 flexible work arrangements and 4 HRIShuman resource information systems Role of the Line Managerall line managers are people managersnot the HR professional or HR unittalent of intellectual capital is enhanced through effective leadership of line manager or supervisorline manager directly interacts with employees and responsible for the effective contribution of those employees to the organizationemployees tend to trust info from direct managers more than other managers Role of the HR Professionalneed to know how to recruit and pay people appropriatelyneed sound business knowledge good problemsolving and influence skills and personal credibility trust and ability to build personal relationships
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