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Management and Organizational Studies
Management and Organizational Studies 2181A/B

Chapter 5Theories of Work Motivation Motivation is the extent to which persistent effort is directed toward a goal The basic characteristics of motivation Effort Persistence Direction and Goals Intrinsic Motivation is motivation that stems from the direct relationship between the worker and the task and is usually selfapplied Extrinsic Motivation is motivation that stems from the work environment external to the task and is usually applied by others Some motivators have both extrinsic and intrinsic qualities SelfDetermination Theory is A theory of motivation that considers whether peoples motivation is autonomous or controlled Autonomous motivation occurs when people are selfmotivated by intrinsic factors Controlled motivation occurs when people are motivated to obtain a desired consequence or extrinsic reward Motivation and Performance Performance refers to the extent to which an organizational member contributes to achieving the objectives of the organization While motivation contributes to performance the relationship is not onetoone because a number of other factors also influence performance General Cognitive Ability is A persons basic information processing capacities and cognitive resources General cognitive ability predicts learning training success and job performance in all kinds of jobs and occupations Emotional Intelligence EI is The ability to understand and manage ones own and others feelings and emotions Peter
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