Management and Organizational Studies 3343A/B Chapter 11: 3343 T&D Chapter 11 Textbook Notes
11 May 2017
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In the end, training evaluation choices are a trade-off, balancing between quality and complexity/costs between the informational needs of decision makers and the difficulty and resources required to obtain that information. Findings have shown that organizations are abandoning evaluation altogether. Perhaps dissatisfied with reaction-based evaluations, and unable or unwilling to consider the use of better approaches, many organizations have chosen to forgo training evaluation. Political barriers to training evaluation: potential to reveal ineffectiveness of training, evaluations are conducted when there is pressure from management to do so in the absence of such pressures, many training managers would rather forgo the exercise. Conflict of interest is unlikely when training managers make use of the established methods of evaluation. Information about the work environment to which the trainee returns can be useful in evaluation: transfer climate & learning culture. Understanding the organization"s culture and climate as well as its policies can strongly affect training choices and effectiveness ii)
