CHAPTER 10.docx

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School
Western University
Department
Management and Organizational Studies
Course
Management and Organizational Studies 3344A/B
Professor
Mysty Sybil Clapton
Semester
Winter

Description
CHAPTER 10: MOTIVATION SAFETY BEHAVIOR:  ­ categorize health and safety behaviors:  o engineering interventions – focus on changing physical environment to reduce  exposure to hazards o administrative interventions – modify procedures and exposures in the work  environment  o behavioral interventions – focus on changing employee attitudes and knowledge ­ relationship between safety behaviors and injuries ­ safety behaviors = behaviors leading to safe performance of a particular job ­ targeting employee behavior is an effective injury prevention strategy ­ for individuals to work safely at least 3 conditions are necessary 1. workers must have ability to work safely  2. workers must be motivated to work safely  3. workers must have the opportunity to work safely  safety performance = ability x motivation x opportunity ­ non compensatory system  ­ if any one of the conditions are absent safety performance will not be realized MOTIVATING SAFETY BEHAVIOR: ­ motivation = process that initiates, directs and sustains behavior Reinforcement Theory: ­ focuses on the power of external rewards and punishments in the motivation of behavior  ­ likelihood of an action being performed in the future is determined by its current  consequences ­ generally, chance of behavior being performed again increase when current performance is  followed by reinforcement decrease when followed by punishment ­ seen to be effective, cost efficient and adaptable  ­ ABC MODEL = holds that any behavior occurs because of the events that trigger that  behavior and the results that follow that behavior  Antecedent  ▯behavior  ▯consequence ­ to change specific behavior we must change antecedent or consequence  ­ best to change consequence  ­ characterized along 3 dimensions o positive or negative o immediate or delayed o contingent or noncontingent ­ behaviors that are immediate, positive and contingent are most likely to occur again  ­ goal of behavioral safety programs is to change the consequences associated with specific  behaviors  ­ suggested that feedback alone is effective even without the use of material rewards  Goal Setting: ­ behavior is motivated by our own internal intentions ­ may be described as the goals we want to achieve  ­ goal setting is a method of changing behavior  ­ FOCUSES ON CHANGING ANTECEDENTS TO BEHAVIOR ­ Setting specific goal provides antecedent for the behavior by reminding people of what they  have to do  ­ Goals serve as antecedents to behavior in 4 main ways: o Direct attention to desired behavior o Mobilize effort towards actions to achieve goals o Increase persistence o Motivate search for effective strategies to help obtain them ­ 5 factors augment the effectiveness of goal setting  o goals must be difficult and challenging to result in improved performance  o must be achievable  o specific o must be committed to the goals o feedback is also helpful Increasing opportunity for safety behavior: ­ final component that must be in place to promote safety behavior is provision of resources  and organizational support  ­ management must make equipment and training avai
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