Management and Organizational Studies 3385A/B Chapter Notes - Chapter 5: Job Performance, Educational Technology, Work Unit
Document Summary
Orientation - formal process of familiarizing new employees with the organization, their jobs and their work unit and embedding organizational values, beliefs and accepted behaviours. Training - the acquisition of skills, behaviours and abilities to perform current work. Development - the acquisition of skills, behaviours and abilities to perform future work to to solve an organizational problem. The systems model of training: training needs assessment. Identify training objectives and criteria: training program design pretest trainees select training methods plan training content, training delivery. Organizational level examining the environment and strategy of the company to see where training emphasis ought to occur. The task level reviewing the activities of the work to determine the competencies needed. By focusing on the trainees rather than on the trainer or the topic it creates an environment that is conducive to learning. Break down physical and psychological obstacles to learning: principles of learning.