Management and Organizational Studies 1021A/B Chapter Notes - Chapter 5: Human Capital, Hay Group, Espn Bottomline

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 1021A/B
• Professor: Prof

Document Summary

The ability for an organization to ensure its people continue to learn, grow, and develop has become critical to business success. Competencies: the core sets of knowledge and expertise that give them an edge over their competitors. Orientation, training, and development play a central role in enabling, nurturing, and strengthening the human capital in the organization. Orientation: formal process of familiarizing new employees with the organization, their jobs, and their work unit and embedding organizational values, and abilities and accepted behaviors. Training: the acquisition of skills, behaviors, and abilities to perform current work. Development: the acquisition of skills, behaviors, and abilities to perform future work or to solve an organizational problem. The primary goal to orientation, training, and development is to contribute to the organizations overall goals. Systems approach to training: (1) needs assessment, (2) program design, (3) training delivery, and (4) evaluation of training.