Management and Organizational Studies 1021A/B Chapter Notes -Nominal Group Technique, Total Rewards, Variable Cost

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 1021A/B
• Professor: Kevin Thompson

Document Summary

Integrated set of processes, programs, and systems that focus on development/deployment of an organization"s employees (open system) Challenge 3: organizational, work, job design (what needs to be done, how, skills?) Planning (right ppl, right skills, right time, right place) Relations (related: recruitment vs. training- test scores raised cause too many ppl fail: people managers. Functional authority: have authority over hr activities: global economy: globalization- exports, competition, international practices (nortel example: mismanaged, survival of firms and. Business sectors: loss of some sectors (travel agents), downsizing (planned elimination of jobs) & outsourcing (bringing in outside source to increase flexibility/lower overhead costs) Employee leasing (fired but contracted back to organization thru leasing company: technology & quality: improve processes(human. System-provides data for control/decision making: automates routine activity, enhances employee services, internet) , lower costs, improve quality (total. Six stigma- customer needs translated into set of internal tasks/catch mistakes before they happen,