Management and Organizational Studies 2181A/B Chapter Notes - Chapter 5: Job Satisfaction, Job Performance, Organizational Commitment

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Kyle Cameron

Document Summary

Job satisfaction- a pleasurable emotional state resulting from the appraisal of one"s job or job experience: represents how a person feels and thinks about his or her job. Money is not always the determining factor. Directly affects job performance and organizational commitment. Employees are satisfied with their job when it provides something the things it values. Values- things that people consciously or unconsciously want to seek or attain. Commonly assessed work values include: pay (high, secure, promotions (frequent, based on ability, supervision (good, praise for good work, co-workers (enjoyable, responsible, the work itself (utilization of ability, freedom of independence, Intellectual stimulation, creative expression, sense of achievement: altruism (helping others, moral causes, status (prestige, power over others, fame, environment (comfort, safety) Value-percept theory a theory that argues that job satisfaction depends on she wants. Dissatisfaction= (v want v have) x (v importance)