Management and Organizational Studies 2181A/B Chapter Notes - Chapter 2: Job Satisfaction, Job Performance, Work Motivation

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The relatively stable set of psychological characteristics that influences the way an individual interacts with her or her environment. Consists of a number of dimensions and traits that are determined in a complex way by genetic p(cid:396)edispositio(cid:374) a(cid:374)d (cid:271)(cid:455) o(cid:374)e"s lo(cid:374)g te(cid:396)(cid:373) lea(cid:396)(cid:374)i(cid:374)g histo(cid:396)(cid:455) Personality is relatively stable, but is susceptible to change. Individuals possess stable traits or characteristics that influence their attitudes and behaviours. Individuals are predisposed to behave in certain ways. Characteristics of the organizational setting (such as rewards / punishment) i(cid:374)flue(cid:374)(cid:272)e people"s attitudes and behaviour. Many studies have shown that job satisfaction and other work related attitudes are largely determined by situational factors such as the characteristics of work tasks. I(cid:374)di(cid:448)iduals" attitudes a(cid:374)d (cid:271)eha(cid:448)iou(cid:396) a(cid:396)e a fu(cid:374)(cid:272)tio(cid:374) of both dispositions and the situation. I(cid:374) o(cid:396)de(cid:396) to p(cid:396)edi(cid:272)t a(cid:374)d u(cid:374)de(cid:396)sta(cid:374)d (cid:271)eha(cid:448)iou(cid:396), o(cid:374)e (cid:373)ust k(cid:374)o(cid:449) so(cid:373)ethi(cid:374)g a(cid:271)out the i(cid:374)di(cid:448)idual"s personality and the setting in which he or she works. Some personality characteristics are useful in certain organizational situations.

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