Management and Organizational Studies 2181A/B Chapter Notes - Chapter 2-3: Perceived Organizational Support, Bottom 10, Organisation Climate

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Jody Merritt

Document Summary

Week 2 organizational behaviour chapter 2 and 3. Understanding own performance is a critical concern for employees. Understanding performance of employees in your unit is of critical concern to managers. University athletic director look at coach"s performance: pay attention to behaviour, time spent during recruiting season, effectiveness of practices, plays are appropriate, run a clean program, players graduate on time. Performance in terms of wins and losses has important implications for the university ticket sales, licensing, booster donations. However, employees can add to organization in ways that go beyond bottom line results. Managers focus on bottom line results can create bottom line mentality among. Looking @ performance solely by results may be inaccurate employees - can lead to social undermining. Results often affected by factors that are beyond employees control product quality, competition, equipment, tech, budget, coworkers/supervisors etc. Results don"t tell you how to reverse a bad year does not give people the info they need to improve their behaviour.